VEXPROFX Ltd. - General Terms and Conditions
1. Introduction
1.1 This website and the services offered on it are operated by VEXPRO Ltd., registered under number 2025-00308, with its registered address at Ground Floor, Sotheby's Building, Rodney Bay, Gros-Islet, Saint Lucia.
1.2 By accessing this website, the client agrees to these Terms and Conditions, which govern the contractual relationship between VEXPROFX Ltd. and its clients. If you do not agree with these terms, you should refrain from using our services.
2. Definitions and Key Terms
- 2.1 "Client" refers to any individual or legal entity using the services of VEXPROFX.
- 2.2 "Account" means the personal account created by the client upon registration with VEXPROFX.
- 2.3 "Financial instrument" includes currencies, CFDs, synthetic indices, and any other products offered by VEXPROFX.
- 2.4 "Trading platform" refers to the online system provided by VEXPROFX for executing financial transactions.
3. Use of Website and Services
- 3.1 The client agrees to use the website and services solely for lawful purposes and in accordance with these terms.
- 3.2 VEXPROFX reserves the right to modify, suspend, or discontinue any part of the website without prior notice.
- 3.3 Access to services is subject to approval by the compliance department and may require additional verification.
4. Registration and Verification
- 4.1 To use the services, the client must complete the registration process by providing accurate and up-to-date information.
- 4.2 The client must undergo the KYC (Know Your Customer) process and provide valid documents to verify their identity and address.
- 4.3 VEXPROFX reserves the right to request additional documentation at any time.
5. Deposits and Withdrawals
- 5.1 All deposits must be made from bank accounts or payment methods that are in the client's name.
- 5.2 Withdrawals will only be processed to bank accounts or wallets that match the registered account holder's name.
- 5.3 Deposits or withdrawals on behalf of third parties are strictly prohibited. In the event of suspected fraudulent activity, the account may be suspended.
6. Commissions, Spreads, and Fees
- 6.1 VEXPROFX may apply variable spreads, transaction commissions, and other operational fees, which will be detailed on the platform.
- 6.2 The client agrees to review and understand these charges before trading.
7. Order Execution Policy
- 7.1 Client orders will be executed under the best possible conditions, considering price, speed, size, nature, and any other relevant factors.
- 7.2 VEXPROFX does not guarantee execution at the requested price during periods of high volatility or limited liquidity.
8. Elite Program
- 8.1 VEXPROFX offers a loyalty program called the "IB PROGRAM," which grants benefits to clients who meet specific requirements.
- 8.2 Access to the program is subject to certain conditions, including metrics related to volume, deposit amount, and retention.
- 8.3 VEXPROFX may modify or terminate the program at any time.
9. Account Closure and Suspension
9.1 VEXPROFX reserves the right to suspend or close accounts in cases of:
- Violation of these terms.
- Suspicious activity.
- Prolonged inactivity.
9.2 Clients may request account closure at any time via written request.
10. Privacy and Cookies Policy
- 10.1 All personal information will be handled in accordance with our Privacy Policy, available on the website.
- 10.2 Use of the website implies consent to the use of cookies in accordance with the published policy.
11. Intellectual Property
- 11.1 All intellectual property rights over the website content belong to VEXPROFX or its licensors.
- 11.2 Unauthorized use of any content is strictly prohibited.
12. Limitation of Liability
- 12.1 VEXPROFX shall not be liable for losses arising from the use of its platform, service interruptions, or the client's trading decisions.
- 12.2 The client acknowledges that trading in financial markets involves risks and that VEXPROFX does not provide financial advice.
13. Changes to Terms and Conditions
13.1 VEXPROFX may modify these terms at any time. Modifications will be communicated to the client and take effect immediately.
14. Jurisdiction and Governing Law
- 14.1 These Terms shall be governed by the laws of Saint Lucia.
- 14.2 Any disputes will be resolved by the competent courts of said jurisdiction.
15. Contact
For any questions regarding these Terms and Conditions, please contact us at:
VEXPRO Ltd.
Ground Floor, Sotheby's Building
Rodney Bay, Gros-Islet, Saint Lucia
Email: [email protected]
Tel: +66804652069 | +639477423508