Privacy Policy

VEX PRO LTD ("VEX", "we", "us") respects your privacy and is committed to protecting the personal data you entrust to us. This policy explains what data we collect, how we use it, and the rights available to you.

1. Data We Collect

• Identification data: name, date of birth, nationality, and government-issued identity documents.
• Contact data: email address, phone number, and residential address.
• Verification data: proof of identity, proof of address, and proof of funds collected for KYC/AML purposes.
• Financial and trading data: account activity, deposits, withdrawals, and transaction history.
• Technical data: IP address, device information, browser type, and usage data collected through cookies.

2. How We Use Your Data

We use your data to open and manage your account, process deposits and withdrawals, comply with legal and regulatory obligations (including AML/KYC), prevent fraud and money laundering, provide customer support, and improve our products and services.

3. Legal Basis and Sharing

We process your data to perform our contract with you, comply with legal obligations, and pursue our legitimate business interests. As described in our AML & KYC Policy, VEX may share your information with financial institutions and law-enforcement agencies as required by law, without prior notice or consent.

4. Data Retention

We retain records of your transactions and verification documents for a minimum of five years, or longer where required by applicable law or ongoing investigations.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and you are responsible for keeping your account credentials confidential and enabling two-factor authentication.

6. Your Rights

Subject to applicable law and our regulatory obligations, you may request access to, rectification of, or deletion of your personal data. To exercise these rights, contact us at support@vexprofx.com or legal@vexprofx.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.