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Is VexPro trustworthy? Registrations, entities and how to verify them

A verifiable answer: which entity contracts with you, which registrations it holds, what is still pending and what we do not promise. Every number can be checked without relying on us.

Direct answer

What you can check, in a few lines.

What you can check: you contract with Vex Pro Ltd., registered with the IFC of Saint Lucia (No. 2025-00308); the group’s liquidity provider, Exura Prime Ltd., is regulated by the FSC of Mauritius, and the CMA authorisation in Dubai is still in process. VexPro is not a bank, and leveraged trading carries a risk of loss.

Verifiable registrations

Each entity, its number and where to check it.

Five entities with distinct roles. Only Vex Pro Ltd. provides the services on this site.

Vex Pro Ltd.

No. 2025-00308

Status
Corporate registration with the International Financial Centre (IFC), Saint Lucia.
Role
The entity you contract with. Provides the services on this site.
Where to verify
IFC Registry of International Business Companies: search “Vex Pro Ltd.” or 2025-00308.

Exura Prime Ltd.

Reg. 235905 GBC · Lic. GB26206361

Status
Regulated as an Investment Dealer by the Financial Services Commission (FSC) of Mauritius.
Role
The group’s liquidity provider. Not the entity you contract with.
Where to verify
FSC Mauritius Licensee Search: search “Exura Prime” or GB26206361.

Vex Pro (Dubai Branch)

Ref. 0012601

Status
Authorisation in process with the UAE Capital Markets Authority (CMA). Licence not yet issued.
Role
Branch serving residents of the United Arab Emirates.
Where to verify
Reference 0012601. While in process, it does not appear as an issued licence.

VEX Group Limited

Reg. 79049433

Status
Company registered in Hong Kong (group holding).
Role
VEX GROUP holding company. Does not provide trading services.
Where to verify
Hong Kong Companies Registry: number 79049433.

VEXPRO S.A.P.I. de C.V.

Reg. N-2025008508

Status
Company registered in Mexico (Commercial Representation, Guadalajara).
Role
The group’s commercial representation in Mexico. Does not provide trading services.
Where to verify
Mexican Public Registry of Commerce: N-2025008508.

VexPro has entities registered in 5 jurisdictions; VEX GROUP as a whole spans 7. A corporate registration is not, on its own, an investment-services licence. Registration certificates are sent on request at compliance@vexprofx.com.

In process

What has not been granted yet.

Vex Pro (Dubai Branch) is in the authorisation process with the UAE Capital Markets Authority (CMA), reference 0012601. The licence has not yet been issued, which is why it appears as “in process” throughout the site. Meanwhile, residents of the United Arab Emirates are onboarded exclusively through that branch, with that status disclosed. If you read anywhere that VexPro holds a CMA licence, that statement is not correct.

What VexPro is not

The limits, stated by us.

An answer about trust that only lists the favourable points is no use. This is what VexPro is not and does not promise.

  • It is not a bank

    It is an online broker for Forex, CFDs and synthetic indices that operates on MetaTrader 5.

  • It does not call itself a “regulated broker”

    It is a structure of entities registered in different jurisdictions: one group entity holds regulatory authorisation and another is pending.

  • It claims no guarantees over your funds

    It declares no investor compensation scheme, deposit guarantee scheme or insurance over client funds.

  • It does not publish what it cannot support

    It publishes no external audit of client accounts and does not name its banks or payment providers.

  • It does not guarantee results

    No account, product or promotion ensures profits: you can lose the capital you invest.

  • It does not operate everywhere

    It does not serve residents of restricted jurisdictions; the full list is in the Risk Disclosure.

Withdrawals

How withdrawals work and how long approval takes.

Withdrawals are requested from the client area. The times shown are VexPro’s approval times, not arrival times. The minimum withdrawal is $30 USD (bank transfer from $250 USD).

Instant withdrawal

Level 1
Amount
Up to $200 USD every 24 hours
Approval time
Immediate

Standard withdrawal

Level 1
Amount
Up to $10,000 USD per withdrawal
Approval time
Up to 48 hours (business days)

High-volume withdrawal

Level 2
Amount
From $10,000 USD
Approval time
Up to 72 hours (business days)

Bank transfer

Level 2
Amount
From $250 USD
Approval time
Depends on jurisdiction

After approval, arrival depends on the blockchain network, the payment provider or the bank. VexPro applies no withdrawal fee of its own; provider or network charges may apply (Terms and Conditions, clause 4.8). A withdrawal may be held if verification or AML/KYC policies are not met.

Complaints

If something goes wrong, this is how you escalate it.

Formal complaints are reviewed by the Risk and Compliance Department.

  1. 01

    Send your case

    Write to compliance@vexprofx.com or use the Complaints and suggestions form. For a withdrawal, include the amount, date and method.

  2. 02

    Review

    The Risk and Compliance Department reviews the case and may ask you for further information.

  3. 03

    Response

    Usually within 24–72 business hours. Keep the receipts from your client area.

Fake domains

Always check that you are on vexprofx.com.

VexPro operates exclusively at vexprofx.com, and the client area is at my.vexprofx.com. It has no relationship with vex-group.pro or with any other similarly named entity. Information about fake domains and impersonation is published by VEX GROUP in its fraud alert.

See the VEX GROUP fraud alert
Recognition

8 international awards across 4 continents (2025–2026).

Received at FX Expo Global events. An industry award is recognition from the sector, not a regulatory authorisation or a guarantee.

  • Best Trading Experience · Limassol, Cyprus · 2026
  • Broker Of The Year LATAM · Quito · 2026
  • Best Broker LATAM · Guadalajara · 2026
  • Best Social Trading LATAM · Lima · 2025
  • Excellence in Deposit Solutions · Lima · 2025
  • Best Growing Broker ASIA · Hong Kong · 2025
  • Best Partner Program · Medellín · 2025
  • Best Growing Broker · Dubai · 2025
See all awards
FAQ

Trust: the most frequent questions.

Short answers, with the fact first.

You do not have to take our word for it: the numbers on this page can be checked in public official registries (IFC Saint Lucia, FSC Mauritius, Hong Kong Companies Registry and the Mexican Public Registry of Commerce), and certificates can be requested at compliance@vexprofx.com. Also check that you are on vexprofx.com: VexPro has no relationship with vex-group.pro.

VexPro does not present itself as a “regulated broker”. You contract with Vex Pro Ltd., which holds a corporate registration with the IFC of Saint Lucia (No. 2025-00308). The FSC Mauritius licence belongs to Exura Prime Ltd., the group’s liquidity provider, and the CMA authorisation in Dubai (ref. 0012601) is still in process.

No. VexPro declares no investor compensation scheme, deposit guarantee scheme or insurance over client funds. Funds are received and administered by Vex Pro Ltd. through external payment providers and banking institutions, under the Terms and Conditions.

You can request withdrawals from the client area with Level 1 verification or higher. Instant withdrawals go up to $200 USD every 24 hours; standard ones up to $10,000 USD within 48 business hours at most; and high-volume ones, from $10,000 USD with Level 2, within up to 72 business hours. These are approval times, and a withdrawal may be held if AML/KYC checks are missing.

Write to compliance@vexprofx.com or use the Complaints and suggestions form. The Risk and Compliance Department usually replies within 24–72 business hours. For general questions, the support team is available 24/7 at support@vexprofx.com.

Not on their own. The 8 international awards (2025–2026) are industry recognitions presented at FX Expo Global events, not regulatory authorisations or guarantees. To assess a broker, look first at the entity you contract with, its verifiable registrations and its withdrawal conditions.

Risk warning

CFDs and Forex are complex, leveraged instruments: leverage amplifies both gains and losses, and you can lose the capital you invest. Only trade with money you can afford to lose and make sure you understand how they work.

Read the Risk Disclosure
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